Welcome to East TN Mediation Center
Empowering You to Choose Your Outcome
Solving Problems Without Court
Welcome to the East TN Mediation Center, where we empower you to resolve disputes and make decisions about your life without the need for court intervention. Our dedicated team of professional mediators has the experience and skills to guide you towards resolution. We are committed to delivering the best conflict resolution solutions and legal mediation services, putting you in control of your life and choices.
​
Whatever problem you are facing, let us help take away your stress, bring peace and closure, and the satisfaction of knowing that you can move on with an outcome that you chose. You deserve to live your best life, and we are here to help you do just that.
​
Why Mediate With Us?
​
You resolve your dispute quickly.
You do not have to go to court.
You save the time and expense of a costly and drawn out process.
You have more choices.
You remain in control.
You have less stress.
You get closure and peace.
You don't even have to leave your home.
THE MEDIATION PROCESS
The Steps:
​
1. Contact our office for a free, brief consultation to explore if mediation is appropriate for your situation.
​
2. If mediation is appropriate and all parties agree to mediate, then we schedule the mediation on a date and time that is convenient for all involved. You may choose whether to come in person or attend remotely by video.
​
3. Before the mediation:
-
The mediator will call each party and speak with them privately to learn more about their case and perspective.
​
-
Each party will submit relevant documents and materials, if applicable.
​​
4. The day of the mediation:
-
Each party will have their own, private, comfortable and confidential space, whether in person or their own virtual "room." Neither party will interact with or see the other. (Only under exceptional and agreed upon circumstances will all parties be together.)
​
-
The mediator will go between both parties privately discussing the issues until a resolution is reached.
​
-
Once resolution is reached, the terms will be laid out in a drafted document and all parties will sign the agreement.
The Mediators Promise:
​
-
To keep everything shared confidential unless given permission to share what is said by one party.
​
-
To listen fully.
​
-
To be respectful.
​
-
To diligently facilitate productive dialogue.
​
-
To work towards resolution.
​
​
The Parties Promise:
​
-
To be respectful.
​
-
To have an open mind.
​
-
To be honest.
​
-
To act in good faith.
ABOUT EAST TN MEDIATION CENTER

Welcome to our space, where comfort meets resolution. Our team of experts is dedicated to guiding individuals in conflict towards solutions that truly work for their unique situations. We believe in creating a warm and inviting atmosphere that fosters understanding, lets you be heard, and keeps in you control of your life or business and your choices. Let us help you navigate through challenges and find the peace you seek. We offer both in-person or virtual mediation. You choose where you are most comfortable.
​
We promise dignity, respect, safety, validation, and that you will be fully heard.
​
While we are the first and only mediation center in Unicoi County, Tennessee, we offer mediation virtually statewide and in-person to surrounding counties.
ABOUT OUR PROFESSIONAL MEDIATORS
Sarah Stewart has been a licensed Tennessee attorney since 2006. Listed as a Top 100 National Trial Lawyer, a former Nashville Emerging Leader, and a Chief of Major Felonies, she has litigated numerous cases to verdict. She is an experienced civil and criminal trial lawyer who explicitly understands how to navigate the complex legal system.
Steven Croghan is a licensed Nurse Practitioner who studied at Georgetown and has years of experience navigating the complexities of medical issues and our complicated healthcare system. He has specialties in pediatrics, burns, orthopedics, and chronic management of injuries.



Both Sarah and Steven are trained TN General Civil Mediators with experience in the following issues: special education, employment, healthcare, debt, personal injury, landlord / tenant, contract, real estate, sexual harassment or hostile work environment, and government / citizen complaints.
​
Both born and raised in rural Appalachia, they value, respect and embrace this wonderful culture. They enjoy spending time with their families, children, pets, and in the outdoors.They both cherish the wisdom they were raised on and the values they were instilled. Live simply, live well, and live honestly.
Steven is married to a physical therapist and lives on a 200+ acre farm. He is the proud father of 5 children, one of which is in the Special Forces and another who navigates multiple disabilities and impairments and all the challenges that it brings.
​
Sarah is married to a musician and lives in Erwin, TN off of the Appalachian Trail and Nolichucky, She and her husband are often found in their garden, kitchen, studio, or camping. They are the proud parents of two adults who live and work in North Carolina.
​
Together, their shared values and unique professional backgrounds come together for an impactful co-mediation experience that cannot be found with any other mediator. Whatever problem may be impacting you, they have experience compassionately handling it with personal care.
People first, always. There is nothing that can't be figured out. You always have choices and power, even when you don't see it.